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Quality Policy

The purpose of our business
is to provide continuous electrical power to keep people moving.
We do this by helping customers
create the most economical power systems in the transit industry through continuous improvement
 in the quality of our products
and processes.

UL 9001 Logo
principle title
Safety
We value human life and health with continual safety as our number one priority. Safety is
the responsibility of all people involved, directly and indirectly, with our business. We
are committed to safe working conditions, and using safe practices.
Environmental Commitment
We are committed to being environmentally responsible in all aspects of our business.
Customer Focus
We are dedicated to fulfilling the Purpose. We are also committed to aligning ourselves, our customers, suppliers, and sales partners to be the preferred suppliers of power equipment
for transit systems.
Honesty
We re open, forward and do not withhold information in any areas. Honesty is the key to
success in our company.
Respect
We show positive consideration and appreciation of others, regardless of race, color, religion,
sex, age, national origin or disability. Respecting others allows all of us to work together in a
unified manner, which results in high morale and high performance.
Quality
We incorporate into our products, pride, exceptional skill and understanding of the customer's needs. We understand that quality means "customer" satisfaction, and positive industry recognition.
Teamwork
We are committed to working together. This process requires supporting each other in our
roles to fulfill our Purpose, learning with others, and utilizing appropriate resources.
Open Communications
We value everyone's opinions: Open communication is the environment in which ALL employees
work without fear of reprisal.
Growth and Education
We are committed to growth through cross-training and continuous education.
Trust
We are committed to establishing, building, and maintaining relationships between employees,
customers, and suppliers based upon the integrity, and the ability of all parties to produce
quality results.
Empowerment
We are empowered to make responsible economical decisions to serve our customers
based on our knowledge and experience.
 
The Power to Keep People Moving.
100 IMPulse Way
Mount Olive, NC 28365
Business: (919) 658-2200
Fax: (919) 658-2268
Marmon LogoA member of the Marmon Group of companies.
© IMPulse NC, INC., 2007, All rights reserved. No text, artwork or image may be downloaded, copied, transmitted, reproduced or printed without the express permission of IMPulse NC, INC. Send mail to with questions or comments about this web site.